Effective Date: April 2025

One Church Digital ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, interact with us, or use our services.

1. Who We Are

Business Name: One Church Digital
Business Type: Sole Trader
Address: Shirley, Solihull B90 4TB
Email: info@onechurchdigital.co.uk
Phone: 07462978800

2. Personal Data We Collect

We may collect the following types of personal data from you:

• Contact Information: Name, email address, phone number, and any other details you provide when contacting us.

• Business Information: If you inquire about our services, we may collect information such as your company name, services needed, and project details.

• Technical Data: When you visit our website, we may collect data about your device, IP address, browser type, and interactions with the site (e.g., using cookies and Google Analytics).

• Payment Information: If you make a purchase or payment, we collect necessary payment details (such as credit card or PayPal information), which are processed by a secure third-party payment processor.

3. How We Use Your Data

We use your personal data for the following purposes:

• To Provide Services: To respond to your enquiries, deliver the services you've requested, and maintain communication regarding projects.

• To Improve Our Services: To analyse usage patterns on our website and enhance our services.

• To Send Marketing Communications: If you opt in, we may send you emails or updates about our services, promotions, or other news.

• For Legal Obligations: To comply with legal or regulatory obligations.

4. Legal Basis for Processing

Under UK GDPR, we process your data based on the following legal grounds:

• Consent: When you opt in to receive marketing communications or consent to cookies.

• Contractual Necessity: To perform our services and respond to your requests.

• Legitimate Interests: To improve our website and services, and for business-related communications.

• Legal Obligation: If required by law or regulatory requirements.

5. How We Protect Your Data

We take your privacy seriously and implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. We use secure servers, encryption, and regularly review our security practices.

6. Sharing Your Data

We do not sell or rent your data. However, we may share your data with third parties in the following cases:

• Service Providers: We may share data with trusted partners who assist us in delivering our services (e.g., payment processors, website hosts, or marketing platforms). These third parties are required to protect your data in accordance with this Privacy Policy.

• Legal Compliance: If required by law or to protect our rights, we may disclose your data to authorities or other third parties.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can ask us to correct any inaccuracies in your data.

• Deletion: You can request that we delete your personal data, subject to legal obligations.

• Objection: You can object to the processing of your data for direct marketing or other legitimate interests.

• Restriction: You can ask us to limit the processing of your data.

• Data Portability: You can request your data in a structured, commonly used format to transfer to another provider.

• Withdraw Consent: You can withdraw consent for us to use your data for marketing purposes at any time.

To exercise any of these rights, please contact us at hello@onechurchdigital.co.uk.

8. Cookies

We use cookies to improve the functionality of our website. Cookies are small files stored on your device that help us remember your preferences and provide analytics.

You can control and manage cookies through your browser settings. However, disabling cookies may impact the functionality of some parts of our website.

For more information on how we use cookies, please refer to our Cookie Policy.

9. How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. When the data is no longer required, we will securely delete or anonymise it.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of the policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: hello@onechurchdigital.co.uk
Phone: 07462978800